Sure enough, upon further research, I came upon a thread on the hosting provider's support forums (Hostgator) speaking to this very point. Having eliminated all other variables, I was left with one final one: connectivity/firewall issues. Things got more mysterious when the output of phpinfo() on both systems appeared to match each other, thus eliminating a previously encountered problem I detailed in an earlier post. However, using the same credentials on a locally installed copy of the same version of SugarCRM worked flawlessly. While in the process of attempting to configure SugarCRM to use a GMail account, the following error was continually encountered:Ĭan't connect to '' as user with password 'xxx': Can't connect to gmail-imap.l.,993: Connection refused.Ĭhanging user names, passwords, etc. ![]() ![]() Here is a good example of a problem where its source could have more easily been discovered by having shell (or similar) access to the server hosting SugarCRM.
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